Customer First Culture
We have 7 pillars to guide every customer engagement
Honor and manage customers as assets.
There is nothing better for business than happy, satisfied customers.
Align around our brand promise.
We promise to reduce food safety risk, guarantee on time delivery and provide verified recycling of the products we sell.
Act on customer feedback.
Good or bad we know our customers are living it. We listen, we adjust, and we solve.
We are our customers’ partners that they should expect to rely on.
We breathe accountability. If any issues arise, transparency is best. We reach out directly and find a solution.
Be our customers’ cheerleader.
Our customers’ success is our ultimate goal and we strive to celebrate their continual successes.
We want our customers to end each call with—Ahhhhhhh. They can exhale knowing we can handle all of their PPE and Jan/San needs.